Privacy Policy

Privacy for our valued customer is very important for us. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and we ensure that the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. Any changes in our ‘Privacy Policy’ will be posted here on the website.

DISCLOSURE AND TRANSFER OF YOUR DATA

We may share, disclose and in some cases transfer your personal information except information received from Google APIs to such entities as required to provide Services to you, improve our Services, and provide value- added services or other third-party products and services, to the extent permitted by applicable law. These entities may be located outside India, which you hereby consent to. We require such entities to protect your information through equivalent security measures as we would adopt. An indicative list of entities we may disclose or transfer information except information received from Google APIs, is provided below:

Service Providers

We share personal information with companies that provide Services on our behalf, such as website hosting, data storage, software services, email services, marketing, fulfilling customer orders, providing payment-related services including payment aggregation, data analytics, data mining, providing customer services, and conducting surveys, as permitted by applicable law. These companies may be located within or outside India, but in any case, are obligated to protect your data
We may also share information with employees, data processors, consultants, business partners, and technology partners on a need-to-know basis. Such entities would be contractually obligated to maintain confidentiality in relation to your data.
If you are an end user, your personal information will also be shared with your chosen HSPs

Business Affiliates

We may disclose or transfer some of your information to entities in the Apollo group companies, affiliates, associates, subsidiaries, the holding company of the Company, associates, and subsidiaries of the holding company of the Company including foreign entities, and in particular group companies and affiliates who are involved in the provision of products and services, to the extent permitted by applicable law.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal information to the relevant third party with the same rights of access and use.

Law Enforcement Agencies

We may share information with law enforcement agencies pursuant to lawful requests for information, and otherwise as required under any law applicable at the given time, both in India and outside India.

Other Third Parties

  • We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users
  • We may disclose personal information to any third party if necessary to provide or improve our Services, fulfil any lawful contractual obligation we are bound by, and any other activity related to the purposes identified in this privacy policy and the terms and conditions you agree to when you use our Service and
  • Anonymised, aggregated data may be shared with advertisers, research firms, and other partners

WHERE DO WE COLLECT YOUR DATA FROM

  • Any information that you voluntarily choose to provide to us through the App, Website, email, during interaction with us on call or chat, and other modes of communication;
  • Information that we collect from healthcare service providers (“HSPs”) such as doctors, hospitals, diagnostic centres, pharmacy, etc. in the Ayushvi Group, to whom you have permitted the sharing of your personal information
  • Data you have provided to any group company of the Company, affiliates, associates, subsidiary, holding company of the Company, associates, and subsidiaries of holding company of the Company, to whom you have given consent for sharing of such information.
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